FAQ

Your appointment time is reserved for you. If you cannot keep your appointment, please contact our office so we can reserve that time for someone else. If you do not show up for an appointment, or fail to provide 24 hours notice of cancellation, you will be charged $75.

For all medical emergencies you should call 911 or go to the nearest emergency room. For all other urgent matters, you may send a text to (929) 538-3456 or send a message to Dr. Kahan through the patient portal. All messages will be responded to within 24 hours. Routine prescription refills will only be filled during regular business hours. Please make sure your pharmacy information is included in your message.

A well woman exam is when a healthy patient is seen to screen for various illnesses and diseases; this is considered preventative. A problem visit is one where the patient has a specific concern, symptom or complaint. We are required to submit claims based on the services you receive. If we provide both a well woman and a problem focused exam, then other services may be billed. Depending on your insurance coverage, some or all of the cost may have to be billed to the patient. We recommend you contact your insurance carrier prior to each visit and inquire about the type of benefits you have.

We accept VISA, MC, Discover, Amex. Cash and checks are also accepted. All NSF checks will be charged a $30 fee.